Three Big Problems With Vox For Mac

VOX for Mac is an excellent audio player that supports multiple audio formats, including lossless and others not supported by iTunes. VOX for Mac installs directly from the App Store into the.

#1 Hi-Res audio player for Mac & iPhone. Music just sounds better!.NEW.Introducing VOX Premium – Your Ultimate Music Experience. VOX Premium adds a stunning cloud streaming features and unlimited music storage without a decline in quality. Doka15, Update: found the problem, but still an issue.UPDATE: I raised my stars on this app. Since I updated a while back to an 1 teribyte Solid State Drive to make my older mac run faster I ended up moving all of my music and photos to a different hard drive drive then what Apple wants you to put them in. It took downloading another music player app, and that one not working as well, but that app gave me the reason why, it was a “Sandboxing” issue.

Seems that VOX and the other app can only access music if it is located in the music folder and no where else. SO this really wasn’t a fault of the VOX creators as much as an Apple security system, so I can't fault them on that. I would sugest that VOX adds some kind of pop up warrning about the Sandboxing issue too, unless they can over come this issue.App worked great for a year. Then one day I hit play and nothing. I watched it go down the music list greying out every song like it could not find it.

I tried to delete all the songs and drag them in again and nothing. I contacted the support and they sent me a reset program and instructions and it never worked. I tried to email them back and they never responded back to me. This was last year and I tried to download the lastest version today with the same results today. It was a very simple great music app, to bad it stopped working.

Developer Response,Hi,Sorry to hear that! We are working to get a major update to get it solved asap. If you've not received a response on our support desk, it might be a spam blocker. Your mail is getting trashed.

Please try contacting us - here: here: or even here: We will provide you with an assistant in order to solve the issues which you are facing at the moment! KaraFortier, It never worked at all and support was a nightmareI excitedly spent a day uploading 72GB of songs to the cloud from my CD collection. I didn't see any of it on my devices so I waited, thinking it might take a while to sync. After a few days I wrote support. Only about 2-3 GB out of the 72 showed up on my iOS devices and I wanted to know why.

Could it be file types? Could it be some kind of error someone could help me with? Did I do something wrong? After 15 emails back and forth with Vox's support, I'm convinced I was talking to a bot the whole time.

There was no comprhension at all of what I was asking. It kept trying to solve for problems I didn't ask about at all. I'm really disappointed because I see all of the great ratings and really love the promise of what it was supposed to do- but it didn't work. And tech support was like talking to a black hole. I've never written a review like this before, but after all of the time I spent writing tech support, trying to find new ways to ask the same question hoping they'd understand - after hours of uploading songs I was so excited to listen to again - I reached the point of writing a one-star review.

There's a first time for everything. Developer Response,Hi Kara, thanks for your comment!We have checked the files that were uploaded to VOX Cloud and came to the conclusion - the majority of your music files has had no proper meta tag!For example, if the track has no Artist input in id3 tags - it will get to 'Untitled Artist' in VOX Library (VOX Cloud)You may just check 'Untitled Artists' or 'Unknown Albums' and you will see a lot of music tracks, you have uploaded, stored there!

Furthermore - you can switch to 'Track' view option in the Library view settings! OR edit the id3 tags with Kid3 meta editor or similar.Finally, you can create a Synced Collection, using your macOS device. That will make your custom playlist (Collection) available for streaming using both iOS and macOS devices.Hope it helps! Ernze, the worst playerThe main reason for one star is I deleted VOX off my computer when I found out Im using 2gigs of memory for the VOX buttons that I don't even use. The software isn't even running. I deleted VOX but its still running in activity monitor making my fan run. I still cant figure how to get it to stop.

Worst software ever. Paid full price for this app including the radio stations that ever I haven't ever used.

First of all I don't use FLAK or what ever I play MP3's. I got the VOX app on my phone also. This is another example of a company getting greedy. After I payed for the software you would think Im good, but no they had to do a subscription and want me to pay for it all again every month. I don't use the cloud I have 256 gigs on my phone so i don't need it. The player itself is basic nothing special I never even use it I use a better app that I only paid $4 for. The equalizer is bad lowers the whole signal.

I hate when companies take advantage of their customers. If anyone can figure out hot to delete the VOX buttons let me know.

I never seen a small program use so many resources Developer Response,Hi,We bring our apologies for this negative UX you had to face with.Please reach our tech. Support desk directly - We will try to find a solution for this and provide you with our assistance.

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